little tenderness can make a big difference

Today we had a young man with a broken heart come in.  His cheerful demeanor was a distraction to his sunken heart.  Our normal cordial exchanges took place and something was admist.  As I laid him back to start my exam, tears started to well up in his eyes.  Slowly, he closed them only to let one run down quickly to his cheek.  I stopped for a second.  Not wanting to make the obvious evident, I continued my exam calling out the pocket numbers and anything else I would see.  As I was only half way done, a smile suddenly came across his face as I took another moment before proceeding again.  I couldn't help but asked what he was thinking.
His reply left me laughing so hard I couldn't continue for a few minutes.
He said, "For some reason, Dr.Vu calling out the numbers is so soothing."
Me: WHAT??!!
Bobbie: It's probably not her voice but just a sound of a woman's voice being so gentle and not screaming at you is soothing.  
We all laughed.  Of course I couldn't be soothing anymore.  I gave him a hug before I continued.  Another tear followed the release of my arms.  As an older sister, I reminded him to always try to be kind even to mean people.  When he finally left, he was thankful for the 2 hours of therapy and support, along with some dental treatment.  
Our patients are like family to us.  We know them for so long that we exchange stories and information throughout the years.  When one is hurt, we all gather to form a pillar of support.  This is why our little office is so unique.  We embrace all kinds of pain and will help you work through it slowly.  We will also find a song to sing to cheer you up.  The singing may not be good but the intention is pure love and greatness.