Warm Heart

You know sometimes in any work environment, one can get so overwhelmed and tired.  Tired of the BS from people, tired of the long hours and tired of complexities of the situation that one cannot control.  Then you go home and you're emotionally and mentally drained for your family.  It escalates because we're humans and most humans are emotional creatures.  That is why being in isolation brings about depression and being short with others bring more trouble.
I remember telling a story where my  patient was so sad when he came in.  Then became happy and started laughing as I counted out his pocket numbers because my voice was so tender to him.  I didn't know he had just argued with his soon-to-be-ex-wife.  I just knew he was not his usual self.
I know it is my job to take care of my patients and show them tenderness on top of providing the best dental care I know how.  I'm just happy with them paying their bills.  But it's the little things and thoughtfulness that matter to me most because they thought of my happiness.  Recently, my patients show gratitude in their own creative ways and I can't be happier.  The office receive treats, gifts and cards.  I love everything but I really enjoy reading those handwritten cards.  It's old-fashion, I know.  The sentiments and thoughts put behind them are so meaningful to me.  When a patient moves away and then I receive a handwritten card, it warms my heart.  It reminds me to stay in this place that brings more happiness and joy than not.  The potency of the 5% cannot outweigh the greatness of the other 95%. I am grateful for 99% of those that have crossed my paths.  We can't really have 100% of anything but 99% is pretty awesome.  Yes, this includes the good and the bad.  It makes me appreciate the "good" more and deal with the "bad" better.
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